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FAQs

What is PlayExtra?

PlayExtra is an entertainment and lifestyle platform that offers amazing content categories with both free and premium content. The four services are Games, Stream, Mastery and Pulse. From movies, to courses, workouts to games there is a huge veriety of content in many formats.

How much does the service cost?

Each one of the services have a large selection of free and premium content that you can access. To unlock premium content on any service visit the homepage and start the registration process to see pricing and upgrade options.

How do I remove ads?

To remove all ads you need to get premium access to any service and complete the subscription process.

How do I unlock all content?

To unlock premium content on any service you must subscribe to get premium access. Visit the account page to see pricing and upgrade options.

Where can I access?

Use the top menu to browse each of the services including Games, Movies, Courses, Books, Quizzes and Workouts.

How do I upgrade to premium access?

To get premium access to any service you must complete the subscription process.

How do I cancel my subscription?

Visit your account page while logged in to see which service you're subscribed to and trigger the unsubscription from there.


Contact

We're here to help you get the most out of our services. Feel free to get in touch through the channel of your choice.


Phone Support

Customer Support Hours

Europe

Central European Time (CET)

Monday to Friday 07:00 AM - 19:00 PM

Saturday to Sunday 08:00 AM - 16:00 PM

USA & Canada

Eastern Standard Time (GMT -4)

Monday to Friday 07:00 AM - 14:00 PM

Saturday to Sunday  07:00 AM - 11:00 AM